ie Consumo. Instituto de Estudios del Consumo

IeConsumo. Un equipo de profesionales CONSUMER / COSTUMER RELATIONS:


We advise both companies and groups in terms of:

  • Guarantee Act: its interpretation.
  • Complaint procedures.
  • Conflict resolution.
  • Mechanisms for dialogue between business and consumer.
  • Mechanisms for dialogue with the consummer.
  • Complaint management.
  • Technology integration to increase sales and strengthen customers relationships…



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Observatorio del Consumo ieConsumo. por un Consumo Responsable.