Consumo responsable
ieConsumo. Noticias, alertas y consejos para el consumidor. Consumo responsable
Working Areas
Business Associations and Civil Groups
- Support for Market Structure and manager under the influence of consumer policy.
- Design of the road map for the elimination of unfair competition in the market.
- Security products:
- Red Rapex.
- Crisis management.
- Active work for the security of products.
- Lobby mechanisms
- General and sectorial training workshops on the regulation and consumer policy application:
- Required information to consumers.
- Mandatory requirements in putting the on the market.
- Guarantees required.
- Sectoral research.
- Relations with the State Administration / Autonomous / Local.
- Relationship with society.
More information »
Business services
- Diagnosis of all areas of the business in relation to consumer and your clients. (Review advertising, contracts, guarantees, data protection,etc...) Product safety:
- Product safety:
- Red Rapex.
- Crisis management.
- Active work for the security of products.
- Customer service:
- Training.
- Complaints management.
- Costumer information.
- Guarantees regulation.
- Marketing department:
- Labeling research and analysis.
- Consumer analysis.
- Mechanisms for dialogue with the consumer.
Public Administrations
- Preparation of sectoral maps.
- Description
- Players differentiation
- Action of the administration.
- Proposals for improving
- Sectoral analysis of the market
- Enforcement of product safety
- Study of development of new markets.
- Study and analysis of poor industry practices.
- Relations with several sectors: collaboration mechanisms
- Porposoals for improving both policy and no-legislation in order to improve the care sector.
- Proposals to increase the comitment and involvement of businesses, associations, professionals and administrators to improve the current situation
- Sectoral strategic projects
- Study, design, consultancy and implementation strategies have to work where the administration and the economic actors (firms and / or business associations).
More information »