Consumer Areas
We are specialists in Product Safety
ieConsumo offers a wide range of services aimed at facilitating compliance with sectoral and cross-cutting consumer regulations, also proposing best practices that increase the value of the product or service offered to the customer-consumer.
We work in three major areas: Consumer Protection, Product Safety, and Training Area
Consumer Protection
We advise companies, public entities, and organizations on compliance with current consumer protection regulations.
We offer specialized support in product labeling, warranty management, and incident or claim registration, ensuring transparency, legal certainty, and trust from the end customer.
- Review and adjustment of labeling according to regulations
- Advice on rights and obligations regarding warranties
- Implementation of effective complaint and incident management systems
Product Safety
We ensure that products placed on the market comply with legal safety requirements, minimizing risks for consumers and reducing company liability.
We assess regulatory compliance, advise on technical documentation, and help prevent potential incidents from design to commercialization.
- Risk assessment
- Review of technical documentation and labeling
- Support in recalls, alerts, and corrective actions
Training
We facilitate regulatory compliance through specialized training and expert advice. We promote not only knowledge of consumer regulations but also understanding of the principles that inspire them, fostering a culture of responsibility and good practices in companies and administrations.
- Training tailored to companies, technicians, and public entities.
- Practical interpretation of regulations in consumption.
- Development of solid criteria for decision making.