Incidents and Claims

Management and registration of incidents and claims

Specialized service for the management and registration of product incidents and claims. We provide tools and advice to extract key information for the safety of your products from claims and incidents.

We support companies in analyzing product incidents and claims with the aim of extracting essential information related to the safety of their products.

Gestión de incidencias y reclamaciones
mitigar riesgos en uso de productos

Risk Identification

We work on identifying patterns, trends, or situations that may indicate potential deficiencies or risks to product safety, helping to detect early aspects that could compromise its safe use by consumers.

Based on this analysis, we advise on defining and proposing appropriate measures to mitigate identified risks, contributing to product improvement, informed decision-making, and compliance with product safety and market surveillance obligations.

We have our own tool: My Flagger, developed specifically for product hazard analysis and claims management, which allows us to identify, assess, and prioritize risks efficiently and consistently.