The constant introduction of consumer protection regulations directly affects business activities. This ever-changing regulatory environment often requires companies to modify product presentation, consumer information, and even redesign their products to comply with new standards.
Objectives
The goal of sector training courses is to study and analyze the main consumer protection regulations that directly impact and obligate companies operating within this sector. Participants must learn how to apply these regulations to their products, from product design to warranties, including consumer information through labeling, to avoid future issues with authorities, competitors, consumer associations, and consumers themselves, both in the current market and when entering new markets.
Target Audience
Designed for professionals and companies in the relevant sector who recognize the positive impact of thorough knowledge and application of these regulations.
This course is relevant for: General Manager, Sales Director, Marketing Director, Legal Department Director, Export Director, Import Director, and Production Director.
Content
- Introduction to the market environment, consumption, and consumer. Consumer protection policies.
- General Consumer Protection Directive, applicable to specific sectors:
- Product Safety Directive.
- Obligation to inform consumers.
- Warranties.
- Specific Consumer Protection legislation, applicable to the sector in question
- Mandatory regulations.
- Labeling.
- Market Discipline:
- Inspections and sanctions
- Mandatory product recalls.
- Voluntary recalls.
- Voluntary corrective actions.
- RAPEX and other information systems.
- Procedures for managing alerts.
- Mandatory notifications.
- Voluntary notifications.
Benefits provided by the course
- Understand the regulations and be able to comply with them.
- Avoid possible sanctions and market withdrawals.
- Identify competitor infringements.
- Reduce / Eliminate issues with both consumers and Consumer Associations.
- Avoid problems at both national and international customs.
- Strengthen relationships with distributors and importers of your product.
- Improve reputation by acting correctly.
Duration
Between 6 and 8 hours.
